TimberTech® has adopted the following policies to safeguard your personal information. We will limit the collection and use of personal information to what is necessary to administer our business.

Our Web site may contain links to other sites, and we make every effort to link only to sites that share our high standards and respect for privacy. However, we are not responsible for the content or the privacy practices employed by other sites.

TimberTech® collects personal information from our visitors on a voluntary basis only. Personal information may include name, title, company, address, phone number, e-mail address, etc. The individual information we collect is used by TimberTech® to improve the products and services we offer. We do not rent or sell your personal information to third parties. If you indicate you would like to receive future e-mail communications from TimberTech, we may on occasion send you e-mail with news and information about our products, services and other programs that might be of interest to you. You will have the ability to unsubscribe from our e-mail list at any time. In addition, we may share data with certain contractors and dealers to send you email or post mail about TimberTech® offers, or provide customer support.

Our Web server tracks and collects general information about the visits to our Web site. For example, we compile statistics that show the daily number of visitors to our site, the daily requests we receive for particular files, the types of browsers visitors use, the visitors' domain names, and from what countries those requests come. However, we do not correlate this information with data about individual users.

A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you have visited. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. TimberTech® uses cookies solely for the purpose of serving targeted ads on our behalf to visitors when they enter other sites on the internet. To do this, the cookies will collect anonymous information about your visits to the TimberTech® web site including your interaction with our product offerings. No personally identifiable information is collected in this process. The anonymous information may then used by TimberTech® to target banner advertisements to you when you visit other sites on the internet.

The data you voluntarily provide helps us to customize our Web site to better meet your needs. Therefore, we may request and store the following types of specific information: your name, company name, street address, telephone numbers, and e-mail addresses, etc. TimberTech® may also retain electronic communications you send to our Webmaster or other TimberTech® associates. These may be shared only within TimberTech® as a means to continually improve our services.

If you wish to verify any voluntary information collected about you, or if you wish to be removed from our site database, please contact us at or TimberTech, ATTN: Marketing Department, 894 Prairie Avenue, Wilmington, Ohio 45177.

California Privacy Rights

Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2011 will receive information regarding 2010 sharing activities).

To obtain this information from TimberTech® Decking, please send an email message to "" with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. Not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.